Furniture Assembly Services Terms

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1. Service Overview

We provide professional furniture assembly services for residential and commercial customers. Our technicians will:

  • Assemble purchased furniture items
  • Install wall-mounted units (where applicable)
  • Remove packaging materials (optional)
  • Provide basic placement assistance

2. Scheduling & Availability

  • Services available Monday-Saturday, 8AM-6PM
  • Next-day appointments subject to availability
  • 2-hour arrival windows provided via confirmation
  • Same-day cancellation fee: 50% of service charge

3. Customer Responsibilities

Prior to technician arrival, you must:
✔ Ensure safe working conditions
✔ Clear assembly area (minimum 3ft workspace)
✔ Provide all parts/manuals (if customer-supplied furniture)
✔ Secure pets in separate area

4. Service Limitations

We cannot:
✖ Repair damaged/missing parts (will notify immediately if found)
✖ Move fully assembled furniture over 150lbs
✖ Modify manufacturer designs
✖ Install electrical/plumbing components

5. Pricing & Payment

  • Flat-rate pricing per furniture type (see website for current rates)
  • Additional charges may apply for:
    • Complex configurations (+20%)
    • After-hours service (+30%)
    • Excessive packaging removal (+$15)
      Payment due upon completion via cash, credit, or digital wallet.

6. Warranty

  • 90-day workmanship guarantee
  • Does not cover manufacturer defects
  • Valid only for original assembly location

7. Safety Policy

Technicians will:

  • Wear masks upon request
  • Use shoe covers for carpeted areas
  • Follow all local COVID-19 guidelines
  • Conduct safety checks for wall anchors

8. FAQ

Q: What tools do technicians bring?
A: Full professional toolkit including power drills, levels, and specialty hardware.

Q: Can I supply my own hardware?
A: Yes, but warranty voids if non-manufacturer parts cause failure.

Q: Do you disassemble for moves?
A: Yes – 25% discount when booking both assembly/disassembly.

Q: How long does a typical bookcase take?
A: Most 60-80″ units require 45-75 minutes.